Frequently Asked Questions

For Homeowners & Contractors • Central Pennsylvania’s Local Hardware Store


General Store Information

Q: Where are Cole's Hardware stores located?

Cole's Hardware has 12 locations across Central Pennsylvania, including Berwick, Bloomsburg, Danville, Lewisburg, Middleburg, Mifflinburg, Milton, Mt. Carmel, Muncy, Northumberland, Selinsgrove, and Sunbury. Use our Store Locator to find your nearest location and get directions.

Q: What are Cole's Hardware store hours?

Locations are open Monday–Friday 7:30 AM – 7:00 PM, Saturday 7:30 AM – 6:00 PM, and Sunday 9:00 AM – 4:00 PM. Holiday hours may vary, and Cole's is closed on New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Q: Does Cole's Hardware have an online store?

Yes — you can browse and shop at coleshardware.com. Select your preferred store before adding items to your cart to see local availability. Cole’s currently offers orders as Buy Online, Pick Up in Store. Direct shipment to a home address is not currently an option.

Q: What is the Friends & Family Loyalty Program?

The Friends & Family Loyalty Program is Cole's free loyalty program offering exclusive savings and member-only perks. Sign up online or ask any store associate — it takes just a minute. No membership card required.

Q: What is Cole's return policy?

Cole's accepts returns on most items with a receipt and original packaging. Visit our Return Policy page for full details, or ask an associate at your local store.

For Homeowners

Q: What home improvement categories does Cole's carry?

Cole's covers nearly every home improvement need — paint, plumbing, electrical, hardware, tools, lawn & garden, wild bird & pet food & supplies, cleaning supplies, outdoor living, and more. Browse all departments at coleshardware.com/Departments.

Q: What interior paint brands and products does Cole's carry?

Our Interior Paints & Primers department carries a wide selection of interior paints, primers, and specialty finishes for every room and surface, including Benjamin Moore and Easy Care. Use our Find Your Color tool online to choose your shade before visiting the store.

Q: Does Cole's carry exterior stains, sealers, and deck coatings?

Yes. Our Exterior Stains, Sealers & Protectors section carries everything you need to protect and refresh decks, fences, and siding, including Benjamin Moore, Easy Care, and ZAR. We also stock Driveway & Roof Coatings for larger exterior projects.

Q: Does Cole's sell smart home and energy-saving products?

Yes. Our Smart Home Products section includes smart switches, dimmers, sensors, and timers. We also carry LED lighting, ceiling fans, and alternative energy solutions to make your home more efficient.

Q: What plumbing supplies does Cole's carry for DIY repairs?

Our Plumbing, Heating & Ventilation department covers faucets & drains, pipe & fittings, water heaters, toilets, sinks, water filtration, and more — everything a homeowner needs for common repairs and upgrades.

Q: Can Cole's help me with door hardware, locks, and home security?

Absolutely. Our Hardware & Farm Supplies department includes a full selection of locksets, deadbolts, padlocks, door hardware, and Home Security products. Our associates can help you find the right solution for your home.

For Contractors & Professionals

Q: Does Cole's offer business credit accounts for contractors?

Yes. Cole's offers both individual credit and business credit accounts. A business account simplifies billing and purchasing across multiple jobs and team members.

Q: Can I set up authorized purchasers on my business account?

Yes. Business account holders can designate crew members to purchase on their behalf. Download the Authorized Purchasers Form and return it to your local store to get set up.

Q: What professional tool brands does Cole's carry?

Cole's stocks industry-leading brands including DeWALT and Milwaukee, along with a broad selection of cordless and corded power tools, benchtop tools, air compressors, and hand tools in our Tools department.

Q: What electrical and plumbing supplies are available for trade work?

Our Electrical department carries wire & cable, conduit, circuit breakers, electrical boxes, and wiring devices. Our Plumbing department stocks pipe, fittings, valves, water heaters, and HVAC parts — suitable for residential and light commercial work.

Lawn, Garden & Seasonal

Q: Does Cole's carry grass seed suited for Pennsylvania soil?

Yes — including Cole's own proprietary mix blended specifically for Central PA soil conditions. Browse our full Grass Seed selection online or in store.

Q: What lawn fertilizers and weed control products does Cole's stock?

We carry a full lineup of Fertilizers and Grass & Weed Killers, including trusted brands like Scotts and Miracle-Gro to keep your lawn healthy season to season.

Q: Does Cole's sell grills, smokers, and outdoor cooking equipment?

Yes. Our Grills & Smokers section features top brands like Broil King, Traeger, Weber, Blackstone, and Napoleon, along with charcoal, wood pellets, and grilling accessories. We also carry flat-top griddles and portable grills for cookout season.

Q: Does Cole's carry snow removal equipment and winter supplies?

Yes. We stock snow throwers, snow chemicals, snow shovels & scrapers, and ice melt products. Browse Snow Throwers and Snow Chemicals online to plan ahead before winter hits.

Orders & Customer Service

Q: How do I check my order status?

Log in to your account and visit the Order Status page to track your purchases. You can also contact your local store directly for order assistance.

Q: Does Cole's offer gift cards?

Yes. Cole's Gift Cards are available online and in-store — a great option for the DIYer or contractor in your life.