Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Cole's Hardware may collect and use User’s personal information for the following purposes:
To improve customer service
Information Users provide helps us respond to their customer service requests and support needs more
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and
resources provided on our Site.
To improve our Site
We may use feedback Users provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides
to opt-in to our mailing list, they will receive emails that may include company news, updates, related product
or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we
include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User’s personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share User’s information with these third parties for those limited purposes provided that the User has given us their permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
User’s acceptance of these terms
By using this Site, Users signify their acceptance of this policy. If a User does not agree to this policy, please do not use our Site. A User’s continued use of the Site following the posting of changes to this policy will be deemed their acceptance of those changes.
5 Enterprise Drive
Danville, PA 17821
This document was last updated on April 17, 2013