Accessibility Statement for Cole’s Hardware

At Cole’s Hardware, we are committed to providing an inclusive and accessible experience for all customers, both in our stores and online at coleshardware.com. We believe that everyone should be able to access the products, services, and information we offer, regardless of ability.

Our Commitment

We are actively working to improve the accessibility and usability of our website and digital experiences. Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which outline best practices for making web content more accessible to individuals with a wide range of abilities.

Ongoing Efforts

Accessibility is an ongoing process, and we are continuously evaluating and enhancing our website to improve usability. Our efforts include:

  • Reviewing and improving website navigation for keyboard and assistive technology users
  • Enhancing color contrast and visual clarity for readability
  • Adding descriptive alternative text to product images
  • Improving form labels and error messaging for easier interaction
  • Monitoring accessibility through tools and periodic reviews

We are also working with our internal teams and external partners to prioritize accessibility improvements as part of our overall digital strategy.

Third-Party Content

While we strive to ensure accessibility across all areas of our website, some third-party content or integrations may not yet fully meet accessibility standards. We encourage feedback on any accessibility barriers encountered.

Feedback and Assistance

If you experience difficulty accessing any part of our website or need assistance, we are here to help.

Please contact us:

When contacting us, please include:

  • The webpage or feature you are trying to access
  • A brief description of the issue
  • Your preferred method of contact

We will make every reasonable effort to address your concerns promptly.

Continuous Improvement

Cole’s Hardware is committed to ongoing improvement in accessibility. As technology and standards evolve, we will continue to enhance our digital experience to better serve all customers.

Thank you for choosing Cole’s Hardware.